FREQUENTLY ASKED QUESTIONS
There are some cases where it is difficult for us to support return: 1-If the return is requested over the time frame which is 14 days or 30 days for defective or non-conforming products from the day of receipt. 2-If the product is used, damaged or not in the same condition that you received it. 3-Any product that has been used. 4-Anything missing from the package you received including price tags, stickers, original packaging and accessories. 5-Products related to personal hygiene.
You can return the product for free within 14 days and 30 days for products that are defective or not in conformity with the specifications from the date of delivery, as ivacci will take care of all shipping fees.